Covid-19 Consumer Finance Payment Additional Assistance Application

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1 Getting Started

2 Your Details

3 Review & Submit

COVID-19 Payment Breaks

Customers with an existing COVID-19 Payment Break

For customers who are at the end of their additional Payment Break, on this page you can apply for further COVID-19 support on your Personal Credit Agreement(s)* with Bank of Ireland Finance.

Options at the end of your additional Payment Break:

Option 1 – Return to making payments on your Credit Agreement: You do not need any further assistance and you want to recommence your Credit Agreement payments as outlined in the ‘Modification Letter’ that we sent to you recently. No action is required on your part if you have not cancelled your direct debit and payments will recommence on expiry of your Payment Break. However, if you have cancelled your direct debit, please contact us on 1890 66 44 66 and we will assist you to put it back in place.

It is important that there are adequate funds in your paying account on the date on which payments will recommence.

Option 2 – Further financial support is required: You are concerned that you may experience longer term financial pressure and you would like to explore further supports to help you to repay your Credit Agreement.

Details on how to avail of Options 1 and 2 are detailed in your ‘Options Email’ that we sent to you. Full details on all options available at the end of your additional COVID-19 Payment Break are available on our FAQ page.

*Please note that you may have financed your vehicle on a Consumer Hire Purchase or Personal Contract Plan (PCP).
Please indicate which product your request relates to*
Getting Started
Before you apply, we need to ask you some questions. Please complete the below and follow the instructions given.
If you need assistance and feel this form does not meet your criteria we may still be able to help you – call us on 1890-66-44-66 (lines open 9am to 5pm Monday to Friday).

Your Details
Please enter the details as per your First Payment Break request
First name*
Surname*
Address line 1*
Address line 2*
Address line 3
Country*
County*
Mobile number*
Email address*
Enter Email Confirm Email
Email Address of existing guarantors/ Joint Hirers (if applicable)
Enter Email Confirm Email
Please select one of the following numbers to provide:*
- Your Credit Agreement number
- Registration number (if you do not know your Credit Agreement number)
Credit Agreement number*
Registration Number*
Your Request
Next repayment date*
When do your repayments recommence after the 2nd Payment Break?
Date Format: DD slash MM slash YYYY
Please confirm that your request is COVID-19 related*
- Yes
- No
Brief description of rationale for request*
Please select which of the following best describes the additional support required:*
- 1 - Reduce your monthly repayment for a fixed period
- 2 - Apply for an additional Term Extension please specify duration
- 3 - Other, please provide brief description of your request
Please use this box to add anything you feel may be relevant to your application

Review & Submit
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We will contact you to discuss your request.*
- I agree
Please note that additional information may be required to process your application. Subject to approval, we will send you the details of your new payment schedule in a ‘Modification letter’ . This will issue by post and will require your signature, and to be returned to us, should you wish to proceed.
Comments
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COVID-19 Payment Breaks

Getting Started

Your Details

Your Request

Review & Submit